Terms of service

Oak & Prairie Terms of Service

Welcome to Oak & Prairie! By using our website and purchasing our products, you agree to the following terms:

1. Acceptance of Terms

By placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website or purchase our products.

2. Products

  • All Oak & Prairie products are handmade in small batches.

  • While we take care to ensure quality and consistency, colors, shapes, or scents may vary slightly from batch to batch — this is natural and not a defect.

  • Ingredients are listed on each product. Customers should check for allergies before use.

3. Ordering & Payment

  • All orders are subject to product availability.

  • We reserve the right to cancel or refuse any order for any reason.

  • Prices and product availability are subject to change without notice.

4. Shipping

  • Shipping times are estimates. Oak & Prairie is not responsible for delays caused by the carrier.

  • Customers are responsible for providing accurate shipping information.

5. Returns & Refunds

  • Returns, exchanges, and refunds are handled according to our Return & Refund Policy, which is incorporated by reference.

  • For hygiene reasons, opened or used products cannot be returned.

6. Liability

  • Oak & Prairie is not liable for any injuries, allergic reactions, or damages resulting from the use of our products.

  • Use products as directed and keep out of reach of children unless supervised.

7. Intellectual Property

  • All content on this website (images, text, logos, designs) is owned by Oak & Prairie and may not be copied or used without permission.

8. Governing Law

  • These Terms are governed by the laws of the State of Minnesota, without regard to its conflict of laws principles.

9. Contact

Questions about these Terms or your order? Contact us at: oakandprairiellc@gmail.com.